Shipping policy

Shipping partner: DHL

Climate-friendly and insured shipping of all packages

(DHL: “thanks to CO2 offsetting of emissions through investments in climate protection projects”)


Germany

Free shipping from €70, otherwise €3.49

Free shipping for accessories (everything except knife plate) from €40, otherwise €3.49

EU (European Union)

Free shipping on orders over €80, otherwise €5.59

Note for customers within the EU:

No customs fees are incurred within the European Union. However, specific taxes or additional fees (e.g. environmental fees or electronic product registrations) may be charged in some countries and are to be borne by the buyer.


International

Free shipping on orders over €120, otherwise €8.99

Note for international customers (outside the EU):

Deliveries to countries outside the European Union may be subject to customs duties, taxes or import duties. These costs are not covered by us and must be paid by the buyer directly to the relevant authorities or service providers. Please check with your country's authorities in advance about possible fees and customs regulations.



Additional information on customs duties and taxes

  1. Who pays customs and tax fees?
  • For international orders outside the EU, the buyer is responsible for paying any customs duties and taxes that may apply. These fees are charged by local customs authorities or shipping partners.
  1. How much are the fees?
    • The cost of customs duties and taxes varies depending on the destination country, the value of the goods and the applicable customs regulations. Please check with the relevant authorities in your country for the exact regulations.
  2. Our role as a retailer:
    • We have no influence over the amount of customs duties or taxes and cannot calculate or cover these fees in advance.